Your go-to expert for all your home care needs

Puls provides a hybrid home-warranty and a broad on-demand service platform, connecting homeowners with vetted technicians in seconds for same or next-day service.

At Puls, I was involved in designing and developing the company's mobile apps and web platform. I worked on creating a design system and integrating advanced product design processes (such as design tokens and lottie animations) to improve the user experience. I also collaborated with the development and product management teams to ensure a high-quality final product.

THe problem


Puls is a platform that connects customers with local skilled technicians who can provide in-home repairs and installations for a variety of devices, including smartphones, TVs, appliances, and smart home devices.

the solution


The problem Puls aims to solve is the inconvenience and hassle of finding reliable, affordable, and efficient home services. Puls aims to simplify the process of scheduling and completing repairs and installations by offering transparent pricing, flexible scheduling, and professional technicians who are trained to handle a wide range of issues.

booking a service is easy as 1-2-3

The technology behind our platform allows us to quickly find a trusted Puls technician in your area and match them to your job. Puls can schedule an appointment for a time that is most convenient to you. Scheduling ultimately depends on our technicians' availability and on your desired appointment time.

Book a service with the Puls App or via a Web Funnel, open a claim, track your open appointments, get real time location of your tech and much more. Your Puls technician will text or call you when they are on the way.Puls technicians are experts in their field and are enthusiastic about using their expertise to solve your problems and bring you peace of mind.

for the non-techs

In our research we came to a conclusion that along our mobile app, we wanted to have a solution for non-tech-savvy users that doesn’t want to download the Puls app, so for that we created a booking platform that goes from Puls.com and gives end-users an option to book a service directly, without the need to download anything or signing up.

and for the techs!

appointments scheduler

Puls also provides a convenient solution for technicians, allowing them to work as independent contractors in the gig-economy.
They can pick and choose the jobs they want and the app brings jobs to them, making it easy to coordinate their schedule.

inventory center

Before arriving to an appointment that was scheduled, each tech can access the Puls platform in order to create his invoice and prepare all items, parts and add-ons in - so they will all reflect in the end!

the puls service

a San Francisco based startup with 2000+ fully vetted technicians across the USA.Book your appointment and Puls' predictive match technology will connect you with a reliable, background checked technician who will arrive as early as same day.Puls aims to provide the best possible customer experience. Rest easy knowing all repairs are backed by our 90-day guarantee. Protection and Click & Fix plan members get an extended guarantee, up to 180-days.

competitive analysis

Puls is specialized in on-demand repair and installation services for a wide range of electronics, offering transparent pricing, a 90-day guarantee, and 24/7 customer support. Compared to its competitors, Puls.com's specialization in electronics repair and installation, combined with its convenient booking options and strong customer support, make it a reliable and high-quality option for customers.

some metrics & numbers

According to over 14,000 reviews on Trustpilot, Puls.com has earned an impressive rating of 4.6 out of 5 stars. Customers have frequently commended Puls.com for its prompt and professional service, with many highlighting the technicians' expertise in quickly diagnosing and repairing their electronic devices. Additionally, users have appreciated the platform's user-friendly booking system and transparent pricing structure.



used Puls.com services so far


vetted technicians

in various locations across the US will help you with your home needs



with high feedbacks from users across the USA in TrustPilot.